What we've learned shipping AI agents and AI property agents in production.
The shift isn't better answers — it's software that finishes a task without anyone watching it happen.
Aug 14Not every step in an agent needs to think longer. Knowing which ones do is the actual skill.
Aug 18A weekend demo and a system running unattended on real customers are two different engineering problems.
Aug 24Voice stopped being a novelty add-on and became a real front door for a business the moment latency and interruption handling caught up.
Sep 3Splitting one agent into several specialists isn't over-engineering — past a certain complexity, it's what makes the system actually reliable.